At Egoeve, we are committed to providing a secure, transparent, and convenient shopping experience. This Payment Policy outlines the accepted payment methods, payment conditions, and related guidelines to ensure a smooth and reliable transaction process.

1. Accepted Payment Methods

We currently accept the following secure payment methods on the Egoeve website:

PayPal
After clicking “Pay with PayPal,” you will be securely redirected to PayPal to complete your purchase. PayPal allows you to pay using your PayPal balance, linked bank account, or supported cards, depending on your PayPal account settings.

Credit and Debit Cards
We accept major credit and debit cards, including:

• Visa
• Mastercard
• American Express
• Discover

All card payments are processed securely through our authorized payment service providers.

2. Payment Security

Your payment security is our top priority.

• All transactions are protected using industry-standard SSL encryption.
• Egoeve does not store or have access to your credit card details.
• Sensitive payment information is handled directly by trusted third-party payment providers such as PayPal.

3. Payment Conditions

• Immediate Payment Required: All orders must be paid in full at the time of purchase.
• We do not support cash on delivery or deferred payment options unless explicitly stated.
• Orders will only be processed after successful payment authorization.

4. Failed or Declined Payments

If your payment is declined or fails, your order will not be completed. In such cases, we recommend that you:

• Ensure sufficient funds are available on your card or PayPal account.
• Double-check the billing information you entered during checkout.
• Contact your bank or PayPal customer support if the issue persists.

If you continue to experience difficulties, please contact our customer support team.

5. Order Confirmation & Payment Verification

Once your payment has been successfully processed, you will receive an order confirmation email with the details of your purchase.

In some cases, additional payment verification may be required for security purposes. If further information is needed, we will contact you promptly to complete the verification process.

6. Payment Disputes

If you have questions or concerns regarding a payment, please contact us first so we can assist you promptly.

If a dispute is initiated through your bank or payment provider (such as PayPal or your card issuer), Egoeve will cooperate fully to resolve the issue fairly and efficiently.

7. Contact Us

If you have any questions about this Payment Policy or need assistance with your payment, please contact us:

📧 Email: service@egoeve.co.uk